FAQs

Account Management

Registering an account with us enables you to have access to our API library, view API keys and book eNETS certification date.

It also facilitates forum discussion and enquiry form generation.
  1. Visit https://api-developer.nets.com.sg
  2. Click on "Sign Up"
  3. Complete the account creation fields
  4. Activate your account
Request for activation email to be resent:
  1. Click on "Sign up/ Sign in" on the top bar
  2. Click on "Forgot password/Resend Activation"
  3. Enter your registered email address
  4. An activation email will be sent to your registered email address

Note: The system generated activation email may have been filtered into your spam/junk box or blocked by your email client/firewall. Please add “NETS Developer Portal This email address is being protected from spambots. You need JavaScript enabled to view it.” into your safe list.

Wrong email address entered during registration:
You can write in to us at This email address is being protected from spambots. You need JavaScript enabled to view it. to request for a change of email address. Alternatively, you can create a new account using the correct email address.
  1. Click on forget password link
  2. Enter your registered email address
  3. An reset password hyperlink will be sent to your email

If you did not receive the email for reset password, write in to us at This email address is being protected from spambots. You need JavaScript enabled to view it. for us to assist you.

Note: The system generated activation email may have been filtered into your spam/junk box or blocked by your email client/firewall. Please add “NETS Developer Portal This email address is being protected from spambots. You need JavaScript enabled to view it.” into your safe list.
You have exceeded the number of tries to sign in with the correct credentials.

A notification will be sent to your registered email address. Please check your email for more guidance on how to lift the block.

If you did not receive the notification email,
  1. Click on "Sign up/ Sign in" on the top bar
  2. Click on "Forgot password/Resend Activation"
  3. Enter your registered email address
  4. A notification email will be resent to your registered email address

Note: The system generated activation email may have been filtered into your spam/junk box or blocked by your email client/firewall. Please add “NETS Developer Portal This email address is being protected from spambots. You need JavaScript enabled to view it.” into your safe list.
  1. Sign in to your account
  2. Under “My Account”, select “My profile”
Note: Email address is not available for user's update. If you would like to change it, drop us an email at This email address is being protected from spambots. You need JavaScript enabled to view it..

You can send your request to This email address is being protected from spambots. You need JavaScript enabled to view it.

API Library and Testing

API library is only accessible after you sign in to your activated account. After signing in, “API Library” will be displayed at the top of the page.

ENETS: Download the application form and submit to This email address is being protected from spambots. You need JavaScript enabled to view it.

eNETS QR: See API Guide for test service IDs.

  1. Login to your developer account
  2. Go to My Account/ Application
  3. Select the API that you would like to tag to your application
  1. Login to your developer account
  2. Go to My Account/ Application
  3. Select the application which you would like to view
  4. Click on “View Details” to view API Key and Secret
Yes, you can.
  1. Login to your developer account
  2. Go to My Account/ Application
  3. Select the application which you would like to edit
  4. “Enable” the API that you would like to add on to the application