Common SOAPI errors
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  1. Ron Too
  2. General
  3. Thursday, 26 April 2018
Frequently encountered errors. Some tips on what could be the cause based on error code. The cause might not be comprehensive.    
Error code
0010-50001
Gateway Internal Errorhttp 4XX or http 5XX errors(AXWay related) Merchant may be using an incorrect Key Id or Secret Key to generate the HMACe.g. Using UAT Key / UMID in Production
0031-50182 Internal Server Error. amount exceeded
2100-69022 Gateway Internal Error Merchant may be using an incorrect Key Id or Secret Key to generate the HMAC, or wrong SDK(using PROD SDK in UAT)
0010-50002 Internal Server Error. paymentMode wrong value and other fields
0052-50180 Internal Server Error. Something wrong with Nets, check with eNETSTS@nets.com.sg
1099-09999 Internal Server Error. Merchant Date/Time: format not correct.Correct format20180424 14:37:07.159
Wrong Format20180424 14:37:07.1593099-01013 MID not pointing to bank simulator
"1099-09999" e.g. Used TxnReq URL for TxnQuery
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Ron Too Accepted Answer Pending Moderation
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0010-50001



Gateway Internal Error


 



Use IE, F12 Developer’s tools, see the response under ‘Network’ tab.


http 4XX or http 5XX errors


(AXWay related)


Merchant may be using an incorrect Key Id or Secret Key to generate the HMAC


e.g. Using UAT Key / UMID in Production


Ensure the test PC have internet connection.


Network related, perform telnet from client machine to 203.116.94.218 port 443.


1)      Compare your fields against the sample code provided in welcome email. if you click and open, you should encounter stageRespCode":"1099-03205", duplicated transaction error.


2)      Please post your payload.


3)      Use following UAT portal and compare all data in https://uat2.enets.sg/MerchantApp/b2s.jsp, include the UAT API Key and secret key


 


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jhon perker Accepted Answer Pending Moderation
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James Charles Accepted Answer Pending Moderation
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Tim Paine Accepted Answer Pending Moderation
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Before reading this article I was really worried whether this article will be able to improve knowledge for SOAPI software errors. But after reading I really felt enthuciastic to gain more information from your blogs. Thanks for provising me this oppurtunity for reading this article.

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  1. 4 weeks ago
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